Reference

Privacy Policy for Indonesia Accounts

Your account, device and payment data are handled through one privacy process before you enter the lobby, whether you reach us from Bandung on mobile or from a…

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How We Treat Indonesia Account Data

surgaslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules help you decide whether to open an account with us. We collect the data needed to create your profile, keep your login working, verify wallet activity and respond when you contact support. That can include your name, phone number, email, login history, device

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type, IP signals, payment references and messages you send to us. We use this data to run account access, check suspicious changes, process wallet records and meet legal duties that apply to us. Access and eligibility depend on local law and are available only where local
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law permits. We do not sell your personal data. When we use service providers for hosting, payment processing or customer help, we require them to handle your data only for the task assigned.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Contact Us About Privacy

Privacy requests work faster when you reach the right channel with your account details ready. Tell us the phone number or email linked to your account, the payment rail involved if any, and the privacy action you want. We may ask you to confirm a login code or recent wallet reference before we change account data, because that protects your profile from requests made by other people.

Team online

Live chat

Open live chat from the account footer between 09:00 and 01:00 WIB. Ask for privacy help, share your registered phone or email, and we will route the case to the account team.

WhatsApp support

Use the WhatsApp contact shown after login for urgent privacy checks, such as a phone number change or unfamiliar device. We confirm your account step before discussing wallet or identity details.

Email request

Send privacy requests to [email protected] with your account email, last login date and the action you need. We reply with the next verification step before making changes.

ACCOUNT CONTROLS

Data Handling Across Your Account

We keep privacy controls close to the account flow you actually use. Your profile page handles contact details, the wallet page holds DANA, OVO, GoPay and QRIS references…

Data we collect

When you open an account, we collect profile details, login signals and wallet references needed to run your access.

Payment records

DANA, OVO, GoPay and QRIS references help us match deposits, withdrawals and refund checks to your account.

Cookie choices

Cookies keep your session active, remember language choices and help detect repeated failed logins.

Login protection

If a new device enters your account, we may compare IP signals, device type and recent account steps.

Retention period

We keep account and wallet records only as long as needed for service, dispute handling, fraud checks and legal duties.

Change requests

You can ask us to correct profile details, update contact data or check what account data we hold.

Privacy Policy Questions You May Ask

These answers focus only on how our Privacy Policy affects your account data, wallet records, device signals and support contact. If you need a privacy action, keep your registered email or phone number nearby. We may verify a recent login, QRIS receipt or wallet reference before releasing account data or changing records.

We collect the details needed to create and protect your account, including your name, phone number, email, login history, device signals and wallet references. We use them for access, verification, support and legal duties.

No. We record transaction references, timestamps and account matching data so your wallet activity can be checked. Your wallet app password, PIN and biometric settings stay with DANA, OVO, GoPay or your QRIS provider.

Yes. Go to Profile, Account Details and update the fields available there. If the change affects login, phone number or payment matching, contact support and complete the verification step we send you.

Cookies keep you signed in, remember display choices and help us detect unusual login attempts. You can manage them through your browser settings, but blocking every cookie may cause repeated logins or failed account checks.

Only team roles that need the record for verification, payment matching, dispute handling or legal duties can access it. Service providers receive only the data needed for their assigned task under privacy restrictions.

We keep records while your account is active and for the period needed to handle disputes, security checks, payment tracing and legal duties. After that, we delete data or remove details that identify you directly.

Yes. Access and eligibility depend on local law and are available only where local law permits. Your privacy requests are handled according to the rules that apply to your account, location and the service involved.

Privacy Policy for Indonesia Accounts

Contact Us About Privacy

Live chat

WhatsApp support

Email request

Data Handling Across Your Account

Data we collect

Payment records

Cookie choices

Login protection

Retention period

Change requests

Privacy Policy Questions You May Ask

01 What data do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay or QRIS password?

03 Can I ask to correct my account data?

04 How do cookies affect my privacy on mobile?

05 Who can see my ID or withdrawal checks?

06 How long do you keep account records?

07 Does local law affect my privacy rights and access?

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